Policies

Payment Options
To reserve your date on our schedule, we will need a 50% deposit. The remaining 50% of your invoice will be due before your gown can be sent out to you. We recommend that this be at least 6 to 8 weeks before your wedding date.

We accept personal checks (with a 10 day wait period to clear), money orders, and all major credit cards. After your consult, you will be sent an invoice via e-mail that will contain a link to checkout with your preferred method of payment. We use PayPal for our credit card processing. You do not need a PayPal account to place your payment. We are not able to accept credit card payments over the phone at this time.

All prices are in US dollars with shipping not included.

Shipping
We ship via UPS from zip code 80920. Actual shipping charges plus a $15 handling fee will be added to your bill. The handling fee covers packaging material to ensure your gown arrives to you in perfect condition.

Refund Policy: We understand that this is a time in your life when many changes are occurring and that your plans may alter after placing your deposit. We will try to be as generous as possible if you find yourself in need of a refund. Our refund qualifications are as follows:

• If you have placed your initial deposit & work has NOT YET BEGUN on your gown, you may qualify for a full refund. If fabric or supplies have been special ordered for you, we will return your deposit minus any expenses occurred.
• If you have placed your initial deposit & WORK HAS ALREADY BEGUN on your gown, you will not be able to receive a refund right away. We will complete your gown as ordered and place it for sale in our Trunk Show boutique. Upon the sale of your gown, you will receive 50% of the price it sells for, not to exceed your full refund amount.

Returns
Returns will only be accepted for damaged merchandise. Please contact us within 10 days of receiving your merchandise to make arrangements for exchanging your damaged gown. Refunds will not be available.